Privacy Policy

Last updated: September 1st, 2025

1. Introduction and Scope

This Privacy Policy describes the types of personal information that Meridian Tech, Inc. (“Meridian,” “we,” “our,” or “us”) collects, uses, and discloses about individuals (“you” or “your”) who use our website (including https://trymeridian.com) and any online services or applications that link to this Privacy Policy (collectively, the “Services”). In this Policy, “personal information” means any information that relates to an identified or identifiable individual. 

Scope: This Privacy Policy covers personal information that Meridian collects in its role as a data controller – for example, information collected from visitors to our website or users of our own Services. This Privacy Policy does not apply to any personal information that we process on behalf of our customers in the course of providing our software-as-a-service platform. In those cases, we act as a data processor or service provider and process information only under our customer’s instructions and our contractual agreements with that customer. If you are using Meridian’s platform as an authorized user of a Meridian customer, you should refer to that customer’s privacy policies or notices for information about how your data is handled.

2. Information Collection

We may collect personal information about you from a variety of sources.

A. Personal Information You Provide to Us
 We collect personal information that you provide directly to us. This may include, for example:

  • Contact Information. When you inquire about our Services, sign up for a demo, register for an event or webinar, or otherwise interact with us, you may provide information such as your full name, work email address, company name, company size, and whether you represent an agency. You may also choose to provide additional details when communicating with us.
  • Communications. If you contact us (for example, by email, through a contact form on the website, or by phone), we will collect the information you share, such as your name, email address, phone number, and the contents of your message or any attachments you send. If you sign up for our newsletter or other updates, we collect your email address and any preferences you provide. We may use third-party service providers to manage and store these communications on our behalf. When we send emails, we (or our service providers) may use technologies like pixels or web beacons to gather data about email deliverability and engagement (e.g., whether you open our emails, click on links, etc.), as well as your general location and device information (described further below), to help us improve our communications and Services.
  • Account Information. If you create an account on our platform, we will collect the information you provide during sign-up and account management. This typically includes your name, email address, phone number, and a password. You may also choose to upload a profile photo or other profile details, and if you create an organizational account or team, we will collect the organization name and any other details you provide for that profile.
  • Careers. If you apply for a job with Meridian through our website or a third-party recruitment platform, you will provide your contact details and any information contained in your resume/CV (such as employment history, education, skills, etc.). We will use this information to evaluate your application and may keep it on file for a period of time consistent with hiring best practices and legal requirements.
  • Payment Information. If you make a purchase or payment through our Services, you will provide payment information such as credit card details or other financial account data. We use third-party payment processors (e.g., Stripe) to handle payment transactions. Your payment information is provided directly to these processors and is subject to their privacy policies (see Stripe’s privacy policy here: https://stripe.com/privacy); we generally do not receive or store full credit card numbers, though we may receive a record of the transaction (e.g., the last four digits of your card, billing name, expiration, and amount).

B. Personal Information We Collect When You Use Our Services
 When you use or interact with our Services, we (and our service providers) automatically collect certain information about your device and usage of the Services:

  • Location Information. We may infer your general geographic location (country, city, or region) based on your IP address when you use the Services. This helps us understand where our users are located and tailor our content or Services accordingly. We do not typically collect your precise GPS location unless you expressly allow us to do so via your device settings.
  • Device and Usage Information. We collect data about the device and software you use to access our Services. This includes your IP address, browser type and version, device type, operating system and version, device identifiers, and approximate device location. We also log information about your usage of the Services, such as the pages or content you view, the dates and times of your visits, the links you click, and the webpage that referred you to our site (the “referrer”). If you use our platform, we may log actions you take within the platform for security, auditing, and product improvement purposes (for example, login times or features used).
  • Cookies and Similar Technologies. Like many online services, we and our partners use cookies, pixels, web beacons, and similar tracking technologies (collectively, “Cookies”) to collect information on our website and Services. Cookies are small data files placed on your browser or device that can remember your actions or preferences over time. For example, we use Cookies to keep you logged in, to remember your preferences (such as language or region), to gather analytics about how users navigate our site, and to help us advertise on other websites and services. Web beacons (also known as pixels or clear GIFs) are tiny images or scripts that help record activities such as whether a page or email was viewed.

3. Use of Information

We use the personal information we collect for a variety of purposes, including:

  • To provide and maintain our Services – For example, to set up and secure your account, to display content, and to process transactions or fulfill requests.
  • To improve and personalize the Services – We use data to understand how users interact with our Services and to develop new features or enhance existing ones. This may include providing customized content, recommendations, and features based on your usage.
  • To communicate with you and send you newsletters and other marketing – We may send you Service-related communications (e.g., confirmations, technical or security notices, updates) and respond to your inquiries, requests, or feedback. We may also send you information about new products or services, events, or other news about Meridian that may interest you (in accordance with your marketing preferences).
  • For online marketing and advertising – To market our Services, we may develop and display tailored ads on our site or on third-party sites (like social media platforms) and measure the effectiveness of our advertising campaigns. We might use information like your browsing history or email interactions to target advertising to you and others, or to determine what marketing content may be relevant to you.
  • To generate de-identified or aggregated data – We may anonymize or aggregate personal information so that it no longer can identify any individual, and use that data for any lawful purpose (such as product research, statistical analysis, or improving our algorithms).
  • To process payments and transactions – If you make purchases, we use your information to process payments and provide you with receipts or invoices.
  • To detect and prevent fraud or abuse – We use information to monitor for suspicious or fraudulent activity and to ensure the security and integrity of our Services.
  • For legal compliance and enforcement – We may use your information to comply with applicable laws, regulations, industry standards, and our own policies (including enforcing our Terms and Conditions or other agreements, and protecting the rights and safety of our users and third parties).
  • For other purposes – We may use your personal information for any other purpose that we describe at the time we collect it, or otherwise with your consent.

4. Sharing of Information

We may disclose or share your personal information with the following categories of parties, in the following ways:

  • Business Partners: We may also share certain information with business partners or collaborators who work with us to offer integrated services or co-sponsored events, but we will do so only in accordance with this Privacy Policy or with your consent where required.
  • Vendors and Service Providers: We employ third-party companies and individuals to facilitate our Services or to perform services on our behalf, such as website hosting, data analysis, information technology and related infrastructure, customer service, email delivery, and marketing, analytics, or advertising services. These service providers may need access to personal information to perform their duties. We authorize them to use or disclose the information only as necessary to provide services to us (for example, we share limited information with an email vendor to send out our newsletters).
  • AI Service Providers: As part of providing our platform’s functionality, we may send data (which could include personal data in prompts or queries) to third-party artificial intelligence service providers (for example, API providers that supply AI-generated responses or analysis). We only do this to the extent necessary to generate the results or outputs you request. These AI service providers process data on our behalf to provide the AI capabilities within our Services. (For example, if our Service integrates with an AI language model to analyze text you input, the text might be sent to that AI provider to generate a response.) Such providers are contractually bound to process data only for our specified purpose and to maintain confidentiality and security of the data.
  • Analytics and Advertising Partners: We use analytics services like Google Analytics (and others, such as PostHog for internal analytics) to understand how users find and use our website. These entities may set Cookies in your browser or device to collect certain internet log information and visitor behavior data. You can learn more about Google’s data practices at Google’s Privacy & Terms site. For advertising, we may share information with or receive information from partners such as LinkedIn or other ad networks so that our ads can be targeted to relevant audiences. For example, we might use a LinkedIn tag on our site that helps LinkedIn show our ads to people who have visited our site. These third-party advertising partners may act as independent controllers of your data, and their processing will be governed by their own privacy policies.
  • As Required by Law or for Safety: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with relevant laws or legal processes (e.g., responding to subpoenas, court orders, or government requests). We may also disclose information as necessary to (a) enforce our Terms and Conditions or other agreements; (b) detect, investigate, or prevent fraud, security or technical issues; (c) protect the rights, property, or safety of Meridian, our users, or the public; or (d) respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. For example, if you post unlawful or threatening content on our Services, we may report it to authorities or take other appropriate actions.
  • Business Transfers (M&A): If Meridian is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction. In such cases, we will ensure that the successor entity is bound by terms that are at least as protective of your personal information as those described in this Privacy Policy, and we will provide notice before any personal information is transferred and becomes subject to a different privacy policy.
  • With Your Consent: We may share your personal information for other purposes not listed here, but we will do so only with your consent. For instance, if you agree to let us share your testimonial or story on our site, or if you authorize us to share data with a third-party service not otherwise described here, we will do so in accordance with your instructions.

5. User Rights and Choices

Marketing Communications: You can opt out of our marketing emails at any time by clicking the “unsubscribe” link in the footer of the email or by contacting us at the email address provided below. Even if you opt out of marketing messages, we may still send you transactional or informational emails that are necessary for our ongoing business relationship (such as account notifications, security alerts, or billing communications).

Do Not Track Signals: “Do Not Track” (DNT) is a setting available in some web browsers that allows you to express a preference regarding tracking by websites. There is currently no industry standard for recognizing or honoring DNT signals, and we do not respond to them. Instead, we adhere to the privacy practices described in this Policy and provide the opt-out choices described here for Cookies and targeted advertising.

California Shine the Light Act: Residents of the State of California may ask us to provide them with a list of the types of personal information that we have disclosed during the preceding year to third parties for their direct marketing purposes, and the identity of those third parties. If you are a California resident and would like such a list, please contact us as provided in the ‘Contact’ section below. For all such requests, please indicate “CA Shine the Light” in the subject field of your request. You must also include your full name, street address, city, state, zip code and email address.

Cookie Controls: You can control or limit how Cookies are used via your browser settings. Most web browsers allow you to refuse new Cookies, receive a notification when a new Cookie is set, or disable Cookies altogether. You can also often clear existing Cookies from your browser. Please consult your browser’s “Help” documentation for more information on managing Cookies. Additionally, there are online resources like aboutcookies.org that provide guidance on how to control Cookies for various browsers.

Keep in mind that blocking or deleting Cookies may negatively impact your experience using our Services, as some features rely on Cookies to function properly. For example, you might need to re-enter information that would have otherwise been remembered, or you may not receive personalized content or settings.

Analytics and Advertising Opt-Outs: To specifically opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. For interest-based advertising, you can use industry opt-out tools like the NAI or DAA opt-out pages. These opt-outs typically work by placing a cookie on your device that signals your opt-out preference, so if you clear Cookies you may need to opt out again.

6. Security

We take security seriously and implement a variety of technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of data in transit (TLS), regular security assessments, access controls to personal data, and employee training on data security. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You should also take steps to secure and never share your account credentials and be mindful of how you handle and disclose your personal information. If we learn of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.

7. Children

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you are under 18, please do not use our Services or send us any personal information. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our files as soon as possible, where required by applicable law. If you believe that a child under 18 may have provided us with personal information, please contact us at our email address below so that we can investigate and delete any such information. 

8. Third Party Services

Our Services may contain links to websites, services, and applications that are operated by third parties. This Privacy Policy does not apply to information collected on or through any third-party websites or services, which have their own privacy practices. For example, if we post a link to a blog post on an external site, or you click a link to sign up for a webinar hosted by a partner, that site’s privacy policy will govern any data collected there. We encourage you to review the privacy policies of any third-party sites or services you interact with. Meridian is not responsible for the privacy practices or content of such third-party services.

9. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make changes, we will post the updated Privacy Policy on this page with a new “Last Updated” date. In some cases, we may (or as required by law, will) notify you about significant changes by additional means, such as prominently posting a notice on our website or sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact

Meridian Tech, Inc. is the entity responsible for the processing of your personal information as described in this Privacy Policy (the data controller). If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:

Email: team@trymeridian.com
Mail: Meridian Tech, Inc.
169 Madison Ave, STE 11681
New York, NY 10016 (USA)

If you contact us by mail, please indicate that your inquiry is related to “Privacy Policy” so we can route it to the appropriate team.